Privacy Policy

Last Updated: October 7, 2024

At Contrast Software, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Business Management Application ("Software"). By using the Software, you agree to the collection and use of information as outlined in this policy. If you do not agree with the terms of this Privacy Policy, please do not use the Software.

1. Information We Collect

Personal Information:
We may collect personal information from you when you register, use, or interact with the Software. This information may include:

• Name
• Email address
• Phone number
• Company name and details
• Billing and shipping addresses
• Payment information (if applicable)

Business Data:
In addition to personal information, the Software processes business-related data, including but not limited to:

• Customer information (names, contact information, etc.)
• Order, invoice, and payment data
• Product and inventory information
• Vendor and purchase order data

Automatically Collected Information:
We may also automatically collect certain information when you use the Software, such as:

• IP addresses
• Browser and device details
• Usage data (e.g., features accessed, error reports)

This data is used to improve the Software’s performance and security.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing the Software: To operate, maintain, and improve the Software and its features.
• Business Operations: To manage customer, product, inventory, and vendor data as part of the Software’s functionality.
• QuickBooks Integration: To sync data between the Software and QuickBooks Online, such as customer information, invoices, and payments.
• Customer Support: To provide technical assistance and respond to your inquiries.
• Communications: To send you important updates, notifications, or changes related to the Software.
• Security and Compliance: To protect the security of your data, detect fraud, and ensure compliance with applicable laws.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share information with third-party vendors who assist us in providing and maintaining the Software (e.g., hosting providers, customer support tools, etc.).
• QuickBooks Online: We share specific business data, including customer, invoice, and payment information, with QuickBooks Online for synchronization purposes.
• Legal Compliance: If required by law or to comply with legal processes, we may share information to protect the rights, safety, or property of Contrast Software or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

We do not sell, trade, or otherwise share your personal information with unrelated third parties for their marketing purposes.

4. Data Security

We use industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These include encryption of data in transit and at rest, regular security audits, and access controls. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal and business data for as long as necessary to provide the Software and fulfill the purposes outlined in this Privacy Policy. This may include:

• Retaining data for compliance with legal obligations
• Resolving disputes
• Enforcing agreements

You may request deletion of certain information at any time, subject to any legal obligations we may have to retain such data.

6. Your Data Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: You have the right to request a copy of the information we hold about you.
• Correction: You can ask us to update or correct any inaccurate information.
• Deletion: You can request that we delete your personal data, subject to legal requirements.
• Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at privacy@contrastsoftware.com. We will respond to your request within a reasonable timeframe, in accordance with applicable laws.

7. International Data Transfers

As Contrast Software is based in Saskatoon, Saskatchewan, Canada, your information may be transferred to and processed in Canada. By using the Software, you consent to the transfer of your data to Canada, which may have different data protection laws than your country of residence.

8. Children’s Privacy

The Software is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we become aware that we have inadvertently collected personal data from a minor, we will take steps to delete that information promptly.

9. Third-Party Links

The Software may contain links to third-party websites or services, such as QuickBooks Online. This Privacy Policy does not apply to those third-party services, and we encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the revised Privacy Policy in the Software or by sending an email notification. Your continued use of the Software after the effective date of the revised Privacy Policy constitutes your acceptance of the updated terms.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Contrast Software
Saskatoon, Saskatchewan, Canada
Email: support@contrasthr.com